Client Identity Verification
Your Client Verification Is Required
As part of our AML/CTF obligations, we are required to verify the identity of every
individual and entity associated with certain orders before we can proceed. These
checks are an important part of meeting our legal obligations and ensuring your
order can be processed without delay.
How Our Identity Verification Service Works
Where verification is required, Docscentre will complete the necessary identity checks on your behalf. In these cases, verification is not optional, and your order cannot proceed until the required checks have been completed. We have partnered with First AML, a leading identity verification platform, to provide a secure, efficient and streamlined process.
You’ll receive clear instructions outlining what is required, and our team is here to support you throughout the process.
Completing verification promptly helps ensure your order can proceed smoothly.
1
Log In
Login to your Docscentre account and navigate to Contacts > Verifications
2
Submit Your Request
Follow the prompts to submit your client's details. First AML will automatically invite your client to begin the verification process.
3
Client Completes Their Identity Check
Your client securely uploads the required identity documents through the First AML platform for assessment.
4
You’re Notified
Our team manages the process and will notify you once the identity verification has been successfully completed. You can then submit your order.
Pricing
Individual
$33.00
per individual
Entity*
$165.00
per entity
*Includes Companies, Trusts, Partnerships, Unit Trusts, Discretionary Trusts and Self-Managed Super Funds. Verification of the relevant controlling individuals is included. Other entity types are priced on application.
Important
While Docscentre facilitates and completes the identity verification process on your behalf, you remain responsible for the accuracy and completeness of the information and documentation provided for your clients.
